WELCOME TO US Technical Services Group

About Us

Established in 2000.

US Technical Services Group, LLC got its start back in 2000 after the owner received his CompTIA A+ computer certification. We operated in the Ft. Worth area for many years until relocating to Austin, Texas in 2006. Our experience starts over 30 years ago with some of the first personal computers and operating systems like the Commodore Vic 20, and BASIC. To this day, we love to keep up with the latest emerging trends and technologies in IT security and support and leverage that with our can-do attitude, and ability to explain complex technical jargon in easy to understand terms.

 

Meet the Business Owner

  • John B.

 

We want to be the company that you trust to manage your information technology needs. As a business owner, you may not know what technology needs you will have from one quarter to the next, as a managed services provider we can help you proactively assess your infrastructure and head off issues before they affect your bottom line. We don’t get sick, go on vacation or leave for another job. We manage your IT so you can focus on your business. We focus on a monthly service model because we don’t like to operate from a place where we can’t have a good day until you’re having a bad one. However, no problem is to small that we will not help you resolve it.

Services Areas

> Serving Austin and surrounding areas

Contact Us

  • Office: Austin, TX 78757
  • Phone: 512 537 9411
  • Email: info@ustsg.com
US Technical Services Group
5.0
Based on 5 Reviews
Devin S.
Devin S.
2024-02-08 09:18:15
Exceptional service provided by US Technical Services Group and John Britt! From start to finish, their professionalism and expertise exceeded all...
Tanya H.
Tanya H.
2019-05-28 17:37:13
I don't know a lot about cyber-security, but here's what I do know - John Britt at US Technical Services is a cyber-security genius! He is unbelievably...
Marcos E.
Marcos E.
2019-05-16 11:43:19
John and his team is simply brilliant! They have a HIGH level of knowledge about computers, systems, networks, internet, net-security, and privacy. I...
Jon P.
Jon P.
2019-03-20 07:27:56
One of the greatest and most thorough technical service experiences I have ever received. I appreciate John spending the time walking me through the...
Sam B.
Sam B.
2019-02-24 09:31:28
Fast, friendly and know their stuff! John always made himself available to answer any questions or concerns.
Matt B.
Matt B.
2019-01-10 09:00:49
Spectacular service! Honest and reliable. I have never had any doubts when John and USTSG have taken care of my IT needs. Always offering solutions and...
Paul M.
Paul M.
2018-03-10 07:05:10
I am writing to compliment the job that John Britt of U.S. Technical Services Group did for our nonprofit organization's fund-raising gala held earlier this...

Services

  • Managed Cybersecurity
  • Managed Disaster Recovery
  • Managed Data Backup & Restoration
  • Managed Networking
  • Technology Consulting
  • Cloud Computing
  • Hyper-convergence Solutions
  • Virtual Desktop Infrastructure

Business Hours

  • Tuesday 6 Am - 7 Pm
  • Wednesday 6 Am - 7 Pm
  • Thursday 6 Am - 7 Pm
  • Friday 6 Am - 7 Pm
  • Saturday 6 Am - 7 Pm
  • Sunday 6 Am - 7 Pm
  • Tanya Kerr
    Tanya Kerr
    00:33 29 May 19
    I don't know a lot about cyber-security, but here's what I do know - John Britt at US Technical Services is a cyber-security genius! He is unbelievably knowledgable and works hard to make sure his clients are protected. Even better, he has a great personality so he's easy to work with. I highly recommend my tech guru, John Britt!
    Marcos Esparza
    Marcos Esparza
    18:42 16 May 19
    John and his team is simply brilliant! They have a HIGH level of knowledge about computers, systems, networks, internet, net-security, and privacy. I super glad for all the help and consult that he has done for my company. I plan on using US Technical Services Group for any and ALL my IT needs. John is also local and super friendly. It's rare to find service like that as most are call centers out of the area. Thanks John...and super grateful for your help.
    Pam Jolly
    Pam Jolly
    18:01 12 Mar 19
    Great service! I had an issue with my phone system and emailed USTSG and received a prompt reply and the issue was resolved shortly thereafter. Real nice guys, very professional
    Sam Butler
    Sam Butler
    17:22 24 Feb 19
    These guys really know there stuff and are a pleasure to work with!
    Wally Tingley
    Wally Tingley
    19:43 15 Oct 18
    USTSG offers a top notch, professional and service minded company that can assist with your IT needs. The staff is conscientious and prompt and will see the job through to conclusion. The company is innovative and creative and able to explain the intricacies of their services in a down to earth, easy to understand manner. I highly recommend USTSG.
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